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Author Topic: Phone got hot when charging  (Read 1513 times)


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Phone got hot when charging
« on: May 13, 2014, 08:16:26 PM »
Hi, My battery was low, so I plugged my phone in to charge. Then when I checked to see if it was done charging, the phone was very hot, and smelled like it was burning up so I unplugged it and the place where the charger plugs in is all black. Has any one else had this problem? Now what do I do?


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Re: Phone got hot when charging
« Reply #1 on: May 14, 2014, 08:49:31 AM »
Are you still in your exchange period?  If so, I would play it safe and try to exchange the device for a new one.

If that is out of the question, I would see if it happens again (but keep an eye on it perhaps).  Some warming while charging is normal; however, smelling something burning and charring evidence is obviously not normal.  First I would blow out the USB port to make sure there is no dust in there and that the cable/plug/socket makes good contact.  While I can't envision arcing and igniting dustballs, you never know.  Are you using the stock charger and stock cable that came with the G2?

Possibly try another charger with the stock cable.  While older chargers you may have laying around from previous devices may have a lower output (less than the 1.8A of the stock charger), this would result in a slower charge but should still work for testing purposes.  Does the device still get hot, and do you smell anything?  Depending on the output, you might conclude a bad charger (could still be the cable too).  Alternatively, if you can live with an even slower charge, you might try charging via a computer's USB port -- for the purposes of testing.

What you want to do basically, is isolate the problem down to the charger, the cable, the phone and/or the usb port; depending on what spare chargers and cables you have available to test with.  Good luck and let us know your results.
Klotar -- Supervising Manager,
The Department of Redundancy Department
iPhone 7 | iOS 10.1.0 | Rogers Wireless