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Author Topic: help pls, 1 day old G2  (Read 783 times)

Lostc4use

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help pls, 1 day old G2
« on: July 01, 2014, 07:42:26 PM »
So I went and bought my G2, YESTERDAY, I went home, I connected it to wi-fi, life is great, I have a new smarthphone, he looks cool, he is fast im in heaven.
Suddenly it asks for an update on software, to 4.4.2, ok I thought, great.
After the update and messing with themes and ringtones, I went to sleep.
Today I woke up with a friend phone calling me, to my disgrace he couldnt understand s**t of what I was saying. I got worried and called other ppl, well.. It seems no one is getting more then a few low volumed words. My voice gets muffled and I dont know why. My first thought was "it must be a busted mic" so I tested it with the voice recording app, it was crystal clear.. Its not hardware.

And now I have a 1 day old 500 smartphone that can do everything on earth at lightning speed, except making phone calls :(



Klotar

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Re: help pls, 1 day old G2
« Reply #1 on: July 02, 2014, 07:03:02 AM »
The first thing to do on an Android device if you encounter something unusual is to shut down and restart the device, have you done that already?

The next step may be to do a factory reset (a 15 minute operation).  This might not be bad for a 1 day old device, just copy off any pictures, etc. that you may have taken first.
Klotar -- Supervising Manager,
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iPhone 7 | iOS 10.1.0 | Rogers Wireless

robshr

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Re: help pls, 1 day old G2
« Reply #2 on: July 03, 2014, 12:04:54 PM »
Klotar is correct you will most likely have to do a factory reset I've talked to several people that had the same issue after taking the update and the only way that fixed it was a factory reset