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Author Topic: Worst customer service till now  (Read 932 times)

tomus_jerry

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Worst customer service till now
« on: July 29, 2015, 12:52:21 AM »
Since a week having been trying to contact lg customer service as wanted some info regarding lg g4 variants and specification
The only reply i everytime got was donot reply mail and your request have been forwded to concerned department
Was thinking to buy 2 lg g4 but dont wana go for a company whose presale service is such bad
Think samsung or iphone will be good as usual

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Klotar

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Re: Worst customer service till now
« Reply #1 on: July 29, 2015, 06:42:06 AM »
For the most part, LG does not sell devices to end users, they are sold by carriers, sellers or resellers.  While it was initially released only in Korea in Apr 2015, by June 2015, it was widely released; so there should be variant specifications around on the internet.

Who is your carrier, and/or are you looking for a specific version?

Anyways, Googling around, these seem to be the G4 variants:

H811 = T-Mobile USA
H810/H812 = AT&T (or US Regional/MVNO/etc)
LS991 = Sprint
VS986/AS986 = Verizon (or US Regional/MVNO/etc)
UK495/AK495 = US Cellular (or US Regional/MVNO/etc)
H812/H636 = Canada
K815(P/L/AR/K) = Korea
K815T = Hong Kong
H818P = International

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timboukal

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Re: Worst customer service till now
« Reply #2 on: August 09, 2015, 09:18:30 AM »
You wouldn't contact the manufacturer for that information, you would ask your salesperson at the store or research it yourself online.

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